Process automation

Automation in Qosmo is not a macro that breaks the first time a form changes. It is a workflow that understands the content of a document, uses your systems and stops where a human decision is required.

What starts a workflow

  • a schedule - a weekly report, an access review, a monthly summary;
  • an event in a system - a new ticket, an alert, a document in a repository;
  • a person - one click in the interface or an instruction in chat.

How a workflow is built

Workflows are designed visually: blocks, connections, conditions. No code is needed to add a step or change the order. Every workflow can have an approval gate - without it nothing moves on.

Input

A document, a ticket, data from a system, a message.

Model work

Reading, classification, summarisation, drafting a reply.

Approval

The responsible person checks the result and accepts it or sends it back.

Output

An entry in a system, a sent document, a report, a filing.

What the auditor gets

Every workflow run leaves a full record: what came in, which model was used, what it proposed, who approved it and when. That makes any decision reconstructable months later.

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